1. 24 Hour Fever Free
No one is permitted to attend class, rehearsals, or events unless they are fever free for 24 hours without the use of fever-reducing medicine. Fever is a temperature of 100.4 degrees or higher.
For Families
Studio Policies
Please review these policies with your dancer. They keep our studio safe, focused, and running on schedule.
General Studio Policies
Spectators - Only one parent or guardian escort for 3-8 year olds may remain at the studio during class. First time trial students may also have one parent/guardian remain at the studio for the trial class. Sorry, no siblings or other family members. All other students should have parents return for pick-up when their class ends. Parents should remain in the front lobby area or outside in the gazebo or on benches fronting PDD. Thank you for respecting the Student Space and Study Areas in the back by not using that as a waiting area when here for ages 3-8 or a trial class.
2. Students Ages 3-4 years old
Must be potty trained and need to attend a trial class before enrolling.
3. Conduct
Students and Families will be of good moral character, not using foul language or engaging in any activity that is not upholding the standards of Pas De Deux at all times. We have a no tolerance policy for physical or verbal assault to any child, parent or staff member. Only Students, Choreographers, Directors, Instructors, Staff, and Talent are allowed in the classrooms. Pas De Deux reserves the right to release any student or family that does not abide by these and any other rules listed in newsletters, emails, brochures, and/or posted at the studio.
4. Jewelry
For the safety of your child and others, do not wear jewelry to class.
5. Liability
Students and parents/guardians will not hold Pas De Deux Hawaii, LLC Members, Staff, Producers, Directors and Program Coordinators liable for injury or death while taking classes, taking part in events, recitals or rehearsals, and any other time they are at Pas De Deux's place of business or other affiliated events.
6. Parking — Industrial Zone
Industrial Zone - Park at your own risk. Pas De Deux Hawaii, Landlords, and surrounding businesses will not be held liable for damage or if any vehicles are towed. PDD parking lot is reserved for PDD Staff. For everyone’s safety, there is no driving in the lots to drop off students. Please refrain from blocking the driveways as well. More information regarding parking is on our website.
7. Photo Waiver
Pas De Deux reserves the right to photograph students in classes and rehearsals during performances, concerts, and events for the use of marketing and publicity. Your child's first and last name will only be used for artist development and promotion, i.e. programs.
8. Studio Closures Due To Weather or Unforeseen Events
No refunds, credits, or make-ups on group classes canceled due to inclement weather or other unforeseen/uncontrollable events. Private vocal and private dance lessons can be refunded or credited if notified within 24 hours.
9. TV/Film/Video Release
All rehearsals and scheduled dance, music or theatre classes, and performances in front of or without a live studio audience will be video recorded for future programming on Television, Film, and or Video and may be sold by and through Pas De Deux with an unlimited international release with no restrictions or payment to talent or subjects unless otherwise noted or negotiated.
10. Uniforms
Students will purchase and wear the assigned class uniform clothing and shoes at Step-N-Up for all classes within 30 days of enrolling and have their hair fixed in a performance bun (low bun with a middle part). Please avoid wearing baggy sweaters, jeans, or inappropriate footwear like slippers or sandals to class. See our website for uniform requirements.
11. Vacation Policy
If a student goes on vacation and notifies Pas De Deux in writing, we will hold your spot in the class as long as tuition is paid in full and on-time. Students are able to attend make-up classes upon their return as long as the student follows the make-up class policy of 3 total make-ups per class per season and once scheduled, cannot be rescheduled. If a student drops the class for a vacation we cannot guarantee a spot in the desired class upon returning from vacation and will need to pay the annual registration fee upon their return*. If a class is near full in this situation, a student should expect to be placed on the waitlist upon return. If in an intermediate or advanced level class, re-enrollment into an upper level class after dropping is at the discretion of the instructor.
Accounts, Fees, & Billing
Annual Registration Fee — Charged once per season for all students and due at enrollment for all new students.
12. Additional Fees
At times, there will be additional fees not included in normal monthly classes that include, but are not limited to: performance fees, tickets, and costume fees.
13. Automatic Billing
A valid payment method on Auto-Pay is required for all accounts. Statements will be emailed on the 21st of the month for the next month. Auto-Pay will be processed on the 28th of each month. Tuition, registration and any class fees are due at the time of sign-up. Ongoing monthly tuition is due on the 1st of each month. All accounts must remain current. A late fee of 5% will be applied to any outstanding balance after the 1st of the month and every 5 days after should a balance continue. Students with an outstanding balance between the 8th and 20th of the month will not be permitted to attend class until the account is brought current.
14. Email Address Required
PDD directors, staff, producers, coordinators, and front desk administration communicates mainly through email by sending information on current news/updates, as well as monthly billing statements. Email addresses, as well as other registration information will be kept current and all changes will be reported to the front desk so accounts can be updated as needed.
15. No Refund Policy
Tuition and registration fees are NON-REFUNDABLE and NON-TRANSFERABLE. Notification to withdraw from class must be received in writing by the 15th of the month in order to stop tuition payment for the following month. No exceptions. There is no refund for missed sessions. Pas De Deux offers make-up sessions as long as they are taken within a month of the missed sessions. Trials are strongly encouraged prior to registering and paying for fees.
Classes & Promotions
16. Attendance
Students must attend 80% of regularly scheduled classes and rehearsals. If a student does not attend class in 3 consecutive weeks without written notification of a trip, sickness or injury, they will be automatically dropped from the cast, daily call sheet and class billing will be due for classes missed. Students arriving 20 minutes or more late to a class will be marked absent for the day.
17. Class Participation Requirement
Students whose attitudes and lack of focus are distracting to the class will receive one verbal and one written warning before they are recast and released from the program.
18. Exam Week
Will be held annually to assess your child's growth and progress. No trials or make-ups during this week. Progress Reports will be handed out in class during exam week. Promotions, if any, will occur shortly after the progress reports are issued and families will be notified by email.
19. Drop-Off and Pick-Ups
Students should arrive no earlier than 15 minutes before the start of their class. Students must be picked up by parents/guardians immediately after classes end. A child not picked up more than 15 minutes after his/her last class ends will be charged a sitting charge of $1 for every minute after the allowed 15 minute pickup time.
20. Level Promotion Requirement
For promotions to apply; the student must be enrolled in applicable classes and tuition paid through the end of the session. Students will be promoted in level based on their ability, attendance, and attitude in class, outside of class, and during performances and rehearsals. Teachers will notify parents of level promotions.
Level Requirements
New trials should be scheduled in Level 1 class for proper placement.
22. Private Vocal Policy for Musical Theatre
Private vocal lessons must be booked at PDD via voice@pddhi.com.
23. Session Time
Parents should be aware that in order for instructors and choreographers to stay on schedule, the last 3-5 minutes of every class will be used for brief parent communication, restroom breaks, and change over of classes. Therefore, an hour class is really 55 minutes.
24. Trial Week
Trials are strongly encouraged to ensure that students enjoy the class prior to registering. Tuition and registration fees are non-refundable. Trials are offered anytime the studio is open, with the exception of PDD event weeks (Spirit Week, rehearsals, costume checks, Exam Week, etc). If the class is full, a trial cannot be permitted. Please call the front desk at 808-671-0350 to schedule a FREE Trial. Students need to be the age of the class they are trialing or enrolling in by Jan. 1st. Students must be fully potty trained in order to trial and enroll. Families must schedule in advance for a trial and receive a confirmation that they are scheduled before coming to class. ALL trials, no matter what age or prior experience, must trial in a beginning/Level 1 class. We do not offer Trials for Private Lessons.
Performances
25. Perfomances-All enrolled students in a track, level, or company/prep team class are required to perform in our annual recitals (June and December). Each class will present one number in the recital. All costume fees, balances, performance fees and ticket sales are non-refundable and non-transferable once committed to the show. Recital invites and performer contract details will be emailed 3-6 months prior to the performance.
Performance Fee
The performance fee is per dancer per show and will be listed on your recital invite and is due upon recital contract submission. Performance fee includes an individual dancer portrait and unlimited online access to recital videos and photos via Vimeo and Smugmug a few weeks after the performance once all edits are completed.
Recital Costume Fees
This applies to routines for recital only. Each dancer will purchase a 3-in-1 Costume to be used for ballet, jazz, and hip hop. Each genre will be assigned a routine Pricing will be included on your recital invite and does not include the cost of dance shoes, undergarments, or tights (if applicable). Dance shoes, undergarments, and tights can be purchased through Step-N-Up. Required accessories will be emailed as soon as costume details are finalized so that you may make purchases in advance.
Tickets
Online ticket prices for PDD Families per seat can range from $45-$65 plus tax/processing fees. More information will be released as it gets closer to presale. Seating is reserved and sells fast; purchase early to guarantee desired seating. PDD shows typically sell out, so plan to buy well in advance. Tickets will be available at the door only if there are remaining seats for sale. PDD does not guarantee availability. At the door tickets, if available, will be $75 per ticket plus tax/processing fees. PDD is cashless so ticket sales need to be processed via credit or debit card. Children aged 2 and under can sit on a parent’s lap. Performers do not need to purchase a ticket for the show track(s) they are performing in as they will remain backstage for the entire show. All other children must purchase their own seat.
26. Performance Requirement
Performers must maintain good attendance to perform in the recital. PDD will issue yellow and pink slips for absences starting 3 months prior to a show for all classes and mandatory rehearsals. Students arriving 20 minutes or more late to a class will be marked absent for the day and an attendance slip will be issued. Students need to attend 80% of classes leading up to performances to maintain enrollment and participation. Specific dates will be included on performance contracts. All financial investments will be forfeit if student is pulled due to low attendance. 1 Unexcused Absence = First Notice, Yellow Slip. 2 Unexcused Absences = Second Notice, Pink Slip. 3 Unexcused Absences = Not allowed to perform in the show. Excused Absence = sickness, injury, bereavement. 2 Excused Absences = 1 Unexcused Absence. Unexcused Missed Performance = Not allowed to perform in the following performances and the next concert. Instructors will re-stage the number to no longer include that performer.
27. Rehearsals
Class time will be used for rehearsals 6-8 weeks leading up to a show. Recital rehearsal will be counted as class (therefore no refunds or make-ups for classes). This includes dress and tech rehearsals, as well as performance dates.
Make-Ups & Cancellations
28. Make-Ups
Make-ups will be allowed with the following guidelines: 3 make-ups allowed per yearly session per enrolled class. Make-ups must be completed within a month of the missed class and you must still be enrolled in the class to do make-up. No cross-genre classes for make-ups, unless no other class of the same type is offered. Class must be age and level appropriate. Once scheduled, make-up classes cannot be rescheduled. Make-ups for private music sessions must be coordinated with your music coach directly.
29. Private Voice Cancellations
Private Voice Sessions have a 24 hour cancellation policy. If you cannot attend a booked lesson, please email voice@pddhi.com as soon as possible. If a student doesn't show or doesn't contact our Vocal Department Coordinator to cancel his/her lesson with a notice of 24 hours, the account will be charged for the lesson and considered a no show.
30. Private Voice Session Make-Ups
There are no makeups for cancelled lessons. Charges are not applied for lesson cancellations if a 24 hour notice is given.
21. Level Requirements
If performers are not able to fulfill these requirements, enrollment into beginning level classes is recommended. New trials should be scheduled in a Level 1 class for proper placement. * = teacher approval required for enrollment.
Ballet
- Pre-Ballet — 1x a week, 60 minute class, Track A, B, C
- Beginning Ballet 7-9 — 1x a week, 60 minute class, Track A, B, C
- Level 1 Ballet — 2x a week: two 75 min classes
- Level 2* Ballet — 2x a week: two 90 min classes
Jazz
- Creative Movement — 1x a week, 45 minute class. Trial required; must be fully potty trained.
- Pre-Jazz/Tap — 1x a week, 60 minute class, Track A, B, C
- Beginning 7-9 Jazz/Tap — 1x a week, 75 minute class, tap included
- Level 1 Jazz — 2x a week: two 75 min classes
- Level 2* Jazz — 2x a week: two 90 min classes
Hip Hop
- Pre-Hip Hop — 1x a week, 60 minute class, Track A, B, C
- Beginning 7-9 Hip Hop — 1x a week, 60 minute class
- Level 1 — 60 minute class, 2x a week
- Level 2* — 60 minute class, 2x a week
Polynesian
- Keiki/Pre-Hula — 60 minute class, 1x a week
Musical Theatre
- Musical Theatre 1 — 90 minute class, plus weekly half hour vocal lesson
- Musical Theatre 2* — 90 minute class, 2x a week, plus weekly half hour vocal lesson
- Musical Theatre 3* — 90 minute class, 2x a week, plus weekly half hour vocal lesson
Open Classes
- Leaps & Turns
- Acro Levels 1-2 — Must complete a trial in Level 1 for proper placement
- Breaking Levels 1-2 — Must complete a trial in Level 1 for proper placement
- Adult Classes Ages 16+ — Ballet, Jazz, Hip Hop — No experience needed!